Returns & Exchanges Policy
At ArrtxArt, we want you to be fully satisfied with your creative supplies; if you are not happy with your purchase, you can return your items within 30 days of delivery. Please ensure that all products remain in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization.
Prepare the Package
Securely pack the items in their original boxes to prevent damage during transit and include your proof of purchase.
Ship the Items
Affix the provided shipping label or use a tracked carrier to send the package back to our designated fulfillment center.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing